Thank you for choosing Artsimpex for your online shopping needs. Our Shipping and Delivery Policy is designed to provide you with clear insights into our processes and timelines.
 

1. Order Processing Time:

   – The time taken to dispatch a product depends on the type and quantity of the item ordered. Larger quantities may require additional processing time.
   – Confirmation of the order is conveyed to customers once the order is confirmed.
 

2. Logistics Partners:

   – All orders for the Rest of India are handled by our trusted logistics partners, including reputed courier services such as Delhivery, Ecom, DHL, UPS, etc.
   – Tracking details and partner information for your orders are sent via email upon dispatch.
 

3. Order Status Updates:

   – The order status page on your account reflects changes only after dispatch. You can also manually check the status on our logistics partners’ websites.
 

4. Delivery Time Targets:

   – Our delivery target is as soon as possible (ASAP). However, actual delivery times depend on factors such as product size and delivery location.
   – International orders are expected to be delivered within 10 to 15 days from the dispatch date.
   – Domestic orders typically take 3 to 7 days from the dispatch date.
 

5. Communication on Delays:

   – In case of any delays or issues in processing your order, we will promptly inform you via a follow-up call or email.
   – After shipment, you will receive a confirmation email with a tracking number and delivery details.
 

6. Unforeseen Delays:

   – While we strive to ensure timely deliveries, unforeseen emergencies may cause delays. Contact our support team for the latest updates on your shipment.
 

7. Responsibility for Shipping Details:

   – We are not responsible for delays caused by inaccurate, false, or incomplete information provided by customers.
   – Customers are solely responsible for providing correct and accurate postal details.
 

8. Customer Support:

   – For any queries regarding shipping and delivery, feel free to contact our support team at +91-6397880617 or email us at info@artsimpex.com.
 
We appreciate your understanding and cooperation. Your satisfaction is our priority, and we are committed to delivering your orders in a timely and efficient manner. Happy shopping!
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